As Galaxy Digital Networks supplies a service to customers in which the goods are sent
Electronically, we do not offer refunds regularly, except in exceptional circumstances, in which
It is at the discretion of the online staff and may be referred to our executive team.
To be eligible for a Refund the service must be either in a non-working condition or where you
Are not able to access the given features that are listed with your plan in the first 30 days of service
All Refunds will be processed within 6 (‘six’) working days, however, we cannot guarantee
That funds are available back into the method of payment within this time frame.
Unfortunately, we are unable to process refunds to a different method of payment than that of
The original, due to limited restrictions on some payment methods.
Please also note that we do not give or bear refunds based on the product being on
Supportive or not functioning with third-party software or personal software.
Note Refund Policy doesn’t cover Add-ons Like Hosted Tab, SSL Certificates, Domains, Dedicated Servers and Limited Plans
We also don’t offer refunds for Gateway Skrill due to high requirements of Skrill.
We don’t provide refunds for Gateway Subscriptions make sure to don’t make double payment and cancel a subscription at the end of billing.
We also don't provide refund for account credit or offer withdraws once account is top up balance can be only used on GalaxyHostPlus Products
If you have overpaid your Invoice by pressing pay buttons x2 times or more. or if you forgot you have a subscription and you paid Invoice manually refunds won't be provided even on the first invoice when 30 Days policy applies this pretend us from being on loss due to gateway fees, Please note even if you ask us to minus the refund fees we cannot provide a refund. You had agreed to this terms once created an account on our service.